Real. Honest. Shared.
Real Stories of Recovery: Hear From Our Patients
What our clients are saying about TLC Rehab
Discover how our dedicated care has transformed lives—hear from real patients and families about their journeys to recovery. Read their inspiring stories and see why we’re a trusted partner in your path to wellness.
4.8/5
5/5
My experience at TLC was really good. I have been to a couple of rehabs and this is by far the best. The fact it is therapy based is so important, which I have not found before. All the staff have been great and I was particularly impressed with Rachel. Not too many people, which is good and an emphasis on exercise is great. Overall I am very happy with my experience
Trish S
I recently had the privilege of being admitted to TLC Torrington Park, and I cannot recommend this rehab facility highly enough. I stayed there in December to recover from alcohol withdrawal and dependency issues and address anxiety/Trauma-related issues. From the moment I arrived, the care and compassion I received were exceptional. The nurses consistently went above and beyond, always available to offer support, even at 3 a.m., with a warm smile and kind words. Their dedication made a significant difference in my recovery journey. The medical team carefully prescribed medications to minimize withdrawal discomfort and ensure restful sleep, demonstrating great attention to detail and genuine concern for patient well-being. The therapists were equally impressive – thoughtful and empathetic, tailoring each session to meet individual needs and fostering a safe, supportive environment for healing. TLC Finchley is a place of warmth, professionalism, and unwavering care. I am deeply grateful for my experience and wholeheartedly recommend this facility to anyone seeking recovery and support.
Richard P
I found TLC really helped me. The counsellors were all different in their fields but very good. The nurses were friendly and caring. The management team was also very friendly and approachable. I'm glad I chose TLC as hopefully my first and only time at a rehab. All the peers were very welcoming to me on my arrival. By the time I left, I had exchanged numbers with a lot of them.
I found the art classes had taken me to something that I never thought I'd do but would continue art - very relaxing. TLC also has a very good chef (Dino). The rooms were pleasant and tidy on arrival. The atmosphere there was very relaxed. I'm grateful to have met peers who were there during my stay and look forward to seeing them in the future.
Thank you, TLC.
BG
I have had problems with alcohol dependency for over 30 years. I am proud to say that I was in sobriety for 11 years. In 2020 when the Pandemic impacted the world, isolation was devastating for so many people, including myself and at the end of 2021, I struggled so much with the isolation I started drinking again. In the last 13 months I have been in 4 Rehab Treatment centres across the UK. The 3 other treatment centres, have not worked for me, and I have discharged myself from the 3 other treatment centres up to 4 days earlier than my completion date, they were toxic environments and very ‘12 step heavy’ (the 12 step programme does work for a lot of people but it’s definitely not for me and certainly has not worked for me). I came to TLC for a 7 day Detox and due to the SENSATIONAL 3 Therapists/ Counsellors (Serhan, Richie and Rachel) who deliver group sessions and also 1-2-1 sessions, the Management Team (James and Jit) / the 4 INCREDIBLE NURSES that took great care of me and I had a very safe Detox (thank you so very much). The SUPPORT STAFF….. Arwa and MJ – WOW!!! I do not have enough words to describe just how AMAZING they are. The chefs cook very healthy, delicious and plentyfull food. There is always someone available to talk to. The TLC Ethos, Values and Person Centered Approach, I extended my stay at TLC, 3 times and left after 17 days (I would have extended longer as Christmas and New Year is a trigger for me but I have important family things to deal with. That said, once I have dealt with the important things at home, if I feel I need to come back for more therapy I WOULD COME BACK TO TLC IN A HEARTBEAT. I have to mention my Peers, they were all so supportive, thoughtful, kind and understanding. We laughed out loud together and cried together and consoled each other. I would travel the lengths and breadths of the world for the treatment, therapy and support I have received at TLC. Thank you ALL so very much. I hope to see TLC grow and have other treatment centres in Cardiff, Bristol and the North of England. TLC really are ‘Trailblazers’ in recovery, Addiction, Relapse Prevention, 24 hour care and after care when you leave. Best wishes to you all! Thank you from the bottom of my heart 💜
I stayed at the TLC Clinic for two weeks in October 2024. I am a severely visually impaired person and was given a ground floor room. The room was clean and comfortable. The staff were kind, caring and professional. I felt very safe both inside and outside the clinic. There was a great camaraderie amongst the guests at the clinic. The clinic is in a pleasant area and we enjoyed supervised walks in the nearby park. The food we were served was excellent.
My recommendation for the facility doesn’t have enough words. The staff and the counselors are impeccable. The conditions of the facility are extremely clean and the food is amazing. If you’re in need of help, this facility will absolutely change your life. And I pray to God that you picked this one.
The therapists Rachel and Surhan were amazing, made me feel comfortable from the minute I met them. Very professional but also very down to earth.James and Jitesh the managers were very approachable and friendly always checking up on us making sure we had everything we needed. The nurses and night staff also were very helpful.The in-house chef cooked some wonderful Italian food.Room are comfortable and clean.Recommend TLC to anyone.Aftercare continues when you leave.
I called this rehab centre as I live locally and was looking for some advice for my brother. I spoke to a gentleman called James who was exceptionally helpful. He spent a great deal of time both listening to me and then providing me with lots of information – He seemed extremely knowledgeable. Unfortunately at this time my brother isn’t quite ready but I feel a lot more ready to be able to help him that little bit more. Would recommend.
I have had problems with alcohol dependency for over 30 years. I am proud to say that I was in sobriety for 11 years. In 2020 when the Pandemic impacted the world, isolation was devastating for so many people, including myself and at the end of 2021, I struggled so much with the isolation I started drinking again. In the last 13 months I have been in 4 Rehab Treatment centres across the UK. The 3 other treatment centres, have not worked for me, and I have discharged myself from the 3 other treatment centres up to 4 days earlier than my completion date, they were toxic environments and very ‘12 step heavy’ (the 12 step programme does work for a lot of people but it’s definitely not for me and certainly has not worked for me). I came to TLC for a 7 day Detox and due to the SENSATIONAL 3 Therapists/ Counsellors (Serhan, Richie and Rachel) who deliver group sessions and also 1-2-1 sessions, the Management Team (James and Jit) / the 4 INCREDIBLE NURSES that took great care of me and I had a very safe Detox (thank you so very much). The SUPPORT STAFF….. Arwa and MJ – WOW!!! I do not have enough words to describe just how AMAZING they are. The chefs cook very healthy, delicious and plentyfull food. There is always someone available to talk to. The TLC Ethos, Values and Person Centered Approach, I extended my stay at TLC, 3 times and left after 17 days (I would have extended longer as Christmas and New Year is a trigger for me but I have important family things to deal with. That said, once I have dealt with the important things at home, if I feel I need to come back for more therapy I WOULD COME BACK TO TLC IN A HEARTBEAT. I have to mention my Peers, they were all so supportive, thoughtful, kind and understanding. We laughed out loud together and cried together and consoled each other. I would travel the lengths and breadths of the world for the treatment, therapy and support I have received at TLC. Thank you ALL so very much. I hope to see TLC grow and have other treatment centres in Cardiff, Bristol and the North of England. TLC really are ‘Trailblazers’ in recovery, Addiction, Relapse Prevention, 24 hour care and after care when you leave. Best wishes to you all! Thank you from the bottom of my heart 💜
I stayed at the TLC Clinic for two weeks in October 2024. I am a severely visually impaired person and was given a ground floor room. The room was clean and comfortable. The staff were kind, caring and professional. I felt very safe both inside and outside the clinic. There was a great camaraderie amongst the guests at the clinic. The clinic is in a pleasant area and we enjoyed supervised walks in the nearby park. The food we were served was excellent.
My recommendation for the facility doesn’t have enough words. The staff and the counselors are impeccable. The conditions of the facility are extremely clean and the food is amazing. If you’re in need of help, this facility will absolutely change your life. And I pray to God that you picked this one.
The therapists Rachel and Surhan were amazing, made me feel comfortable from the minute I met them. Very professional but also very down to earth.James and Jitesh the managers were very approachable and friendly always checking up on us making sure we had everything we needed. The nurses and night staff also were very helpful.The in-house chef cooked some wonderful Italian food.Room are comfortable and clean.Recommend TLC to anyone.Aftercare continues when you leave.
I called this rehab centre as I live locally and was looking for some advice for my brother. I spoke to a gentleman called James who was exceptionally helpful. He spent a great deal of time both listening to me and then providing me with lots of information – He seemed extremely knowledgeable. Unfortunately at this time my brother isn’t quite ready but I feel a lot more ready to be able to help him that little bit more. Would recommend.
